Resources
FAQS
Frequently Asked Questions
We understand that moving can come with a lot of questions. Here are some of the most frequently asked questions to help you with your move. If you don’t find the answer you’re looking for, feel free to contact us.
We recommend booking your move at least 4-6 weeks in advance, especially during peak moving seasons (spring and summer). This ensures availability and allows adequate time for planning.
Movers typically cannot transport hazardous materials, perishable food items, plants, and valuables such as cash, important documents, and jewelry. Please check with your moving company for a complete list of restricted items.
Yes, we offer professional packing services to ensure your belongings are safely and securely packed for the move. Our team can handle everything from fragile items to large furniture.
Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require (such as packing or storage). We provide free quotes to give you an accurate estimate.
In the unlikely event that your belongings are damaged, please contact us immediately. We are fully insured and will work with you to resolve any issues and ensure you are compensated appropriately.
To prepare for your move, start by decluttering your home and getting rid of items you no longer need. Organize and label your boxes, and make a checklist of tasks to complete before moving day. If you need assistance, our team is here to help.
Yes, you can change your moving date. However, we recommend informing us as soon as possible to ensure availability. Please contact our customer service team to discuss any changes to your moving schedule.
Yes, we offer secure storage solutions for both short-term and long-term needs. Whether you need to store items during a move or require extra space, our facilities are safe and monitored.
Usually, a sales representative will be able to give you a good idea of a price range over the phone. But for the most accurate estimate, Ocean Wave Moving recommends an on-site appointment to review the details of your move.
Local moves are hourly charge based. Once the completion time exceeds our minimum charge we charge prorated rate for every 15 minutes. There is a charge for DOUBLE DRIVE TIME between the first location and the last location. Ocean Wave Moving include free use of moving blankets, tape and Wardrobe boxes. All other packing supplies are charged as used Boxes, Paper, etc. There is a fuel charge 12% or based on miles depending on the distance.
Double drive time actually saves you money and also protects you from unscrupulous movers that might charge portal to portal. In essence double drive time means you don’t get charged for the time it takes to get to your home from our warehouse, or in other words the drive to your origin.
We also don’t charge you for the time it takes after the move is complete to get back to our warehouse.
Instead, the time to get from your origin starting point – where you are moving from) to your destination ending point – where you are moving to is logged, and then doubled. This is supposed to represent all of the drive time involved in your move.
If you think about it it makes sense. The reason the PUC does it that way is because you can actually see the amount of time it takes to get from your origin to your destination. You would not be able to know how long it takes to get to your origin from the warehouse, or to get to the warehouse from your destination so movers aren’t allowed to use this. So instead, the law says to pay twice for the time in the “middle†to represent the total drive time involved with your move.
Ocean Wave Moving provide Full packing service for ALL INCLUSIVE hourly rate including all packing supplies and wrapping materials.
We recommend booking your move at least 4-6 weeks in advance, especially during peak moving seasons (spring and summer). This ensures availability and allows adequate time for planning.
Movers typically cannot transport hazardous materials, perishable food items, plants, and valuables such as cash, important documents, and jewelry. Please check with your moving company for a complete list of restricted items.
Yes, we offer professional packing services to ensure your belongings are safely and securely packed for the move. Our team can handle everything from fragile items to large furniture.
Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require (such as packing or storage). We provide free quotes to give you an accurate estimate.
In the unlikely event that your belongings are damaged, please contact us immediately. We are fully insured and will work with you to resolve any issues and ensure you are compensated appropriately.
To prepare for your move, start by decluttering your home and getting rid of items you no longer need. Organize and label your boxes, and make a checklist of tasks to complete before moving day. If you need assistance, our team is here to help.
Yes, you can change your moving date. However, we recommend informing us as soon as possible to ensure availability. Please contact our customer service team to discuss any changes to your moving schedule.
Yes, we offer secure storage solutions for both short-term and long-term needs. Whether you need to store items during a move or require extra space, our facilities are safe and monitored.
Our moving services include packing and unpacking, loading and unloading, transportation, and furniture assembly and disassembly. We also offer additional services such as storage and specialty item handling.
To get a quote for your move, simply fill out our online form or contact us directly. We will need details about your move, including the distance, volume of items, and any additional services you require. We provide free, no-obligation quotes.
Ocean Wave Moving recommend to remove all the contents from the furniture for safety reasons.
Yes we do. Please note we can not secure the plants or tie them down, we can only put a moving pad under the pot and put the plants in the back of the truck . Fragile pots have to be packed properly inside boxes in order to be moved safely. Ocean Wave Moving DO NOT take any liability for any damages to the pot or the plants. Some plants we can not based on the distance between the 2 locations and the size of the plants.
Yes we do. Please note our movers are all professionals but not certified technicians. Ocean Wave Moving DO NOT take any liability when disconnecting the appliances is involved with water or gas connections. You will have to be present when we disconnect the appliances for liability reasons.
We can dispose used packing supplies, foreman will provide extra cost for this service based on the items.
We offer disposal services. The charge is by volume of space.
Parking permits are a lot more expensive than parking citation tickets. We recommend to get a parking permit only if we risk other traffic or block the entire road/bus lane. In case we get a parking citation for double parking we add it to the final bill. Parking permits are available through www.movingpermits.com
Ocean Wave Moving accept all major credit cards (Visa, AMEX, MC.), Zelle, Venmo, cash, postal money orders. If you use a card a 6.9% convenience fee will apply. Deposit might be required when moving during the end of the month and weekends. Your deposit will be subtracted from your bill and on the day of your move you will pay the remaining balance at the drop off location.
We have GL coverage up to $1,000,000. 00. Proof of insurance can be provided for no additional charge upon request.
Adding your location/HOA/Property management as additional insured is involved with a fee of $50.00
Ocean Wave Moving provides FREE Basic Valuation Coverage: $0.60 per pound per article. For additional insurance please contact Movinginsurance.com
Unfortunately, professional moving companies cannot transport customers in the moving truck for liability reasons.
Pets cannot be carried in the moving truck. Dogs, cats, canaries and parakeets can usually be transported in the family car. If this isn’t convenient, your Ocean Wave Moving assistant will be glad to suggest alternate ways to ship your pets safely.
Ocean Wave Moving, as well as all other licensed movers, will not move hazardous or combustible items such as propane tanks, firearms, paint, and aerosols, as the temperature in the truck could cause these items to explode or ignite.
We recommend booking your move at least 4-6 weeks in advance, especially during peak moving seasons (spring and summer). This ensures availability and allows adequate time for planning.
Movers typically cannot transport hazardous materials, perishable food items, plants, and valuables such as cash, important documents, and jewelry. Please check with your moving company for a complete list of restricted items.
Yes, we offer professional packing services to ensure your belongings are safely and securely packed for the move. Our team can handle everything from fragile items to large furniture.
Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require (such as packing or storage). We provide free quotes to give you an accurate estimate.
In the unlikely event that your belongings are damaged, please contact us immediately. We are fully insured and will work with you to resolve any issues and ensure you are compensated appropriately.
To prepare for your move, start by decluttering your home and getting rid of items you no longer need. Organize and label your boxes, and make a checklist of tasks to complete before moving day. If you need assistance, our team is here to help.
Yes, you can change your moving date. However, we recommend informing us as soon as possible to ensure availability. Please contact our customer service team to discuss any changes to your moving schedule.
Yes, we offer secure storage solutions for both short-term and long-term needs. Whether you need to store items during a move or require extra space, our facilities are safe and monitored.
Our moving services include packing and unpacking, loading and unloading, transportation, and furniture assembly and disassembly. We also offer additional services such as storage and specialty item handling.
To get a quote for your move, simply fill out our online form or contact us directly. We will need details about your move, including the distance, volume of items, and any additional services you require. We provide free, no-obligation quotes.
Moving Tips
Moving Tips for a Smooth Transition
At Ocean Wave Moving, we understand that moving can be a challenging experience. To help make your move as smooth and stress-free as possible, we’ve compiled a list of essential moving tips. Follow these guidelines to ensure a successful relocation:
Plan Ahead
- Create a Moving Checklist: Outline all tasks that need to be completed before, during, and after your move.
- Set a Moving Date: Choose a date that gives you ample time to prepare and avoid peak moving seasons if possible.
- Notify Important Parties: Inform your utility companies, banks, insurance providers, and other essential services about your move.
Declutter and Organize
- Sort and Purge: Go through your belongings and decide what to keep, donate, sell, or discard.
- Organize by Category:Group similar items together, such as kitchenware, clothing, and books, to make packing easier.
Gather Packing Supplies
- Quality Boxes: Use sturdy, appropriately sized boxes to protect your belongings.
- Packing Materials: Stock up on bubble wrap, packing paper, tape, and markers for labeling.
- Specialty Containers:Consider using wardrobe boxes for clothes and dish pack boxes for fragile items.
Pack Efficiently
- Label Boxes: Clearly mark each box with its contents and the room it belongs to.
- Pack Room by Room: Focus on one room at a time to stay organized.
- Use Padding: Protect fragile items with bubble wrap or packing paper and fill any empty spaces in boxes with padding to prevent shifting.
- Avoid Overpacking: Don’t overload boxes; keep them at a manageable weight to prevent damage and injury.
Handle Important Documents
- Keep Essentials Separate: Pack important documents, such as passports, medical records, and financial papers, in a separate, easily accessible box or folder.
- Back-Up Digital Files: Ensure all your important digital files are backed up to the cloud or an external hard drive.
Prepare Your New Home
- Clean in Advance: If possible, clean your new home before moving in.
- Measure Spaces: Ensure that your furniture will fit in your new home’s rooms and doorways.
- Plan Utilities: Arrange for utilities, such as electricity, water, and internet, to be set up before your arrival.
Moving Day Tips
- Stay Hydrated and Energized: Keep snacks and water on hand for moving day.
- Pack an Essentials Box: Include items you’ll need immediately, such as toiletries, a change of clothes, and basic kitchen supplies.
- Supervise the Move: Be present to oversee the loading and unloading process and answer any questions the movers might have.
Post-Move Tasks
- Unpack Strategically: Start with essential rooms like the kitchen and bedrooms.
- Check for Damage: Inspect your belongings for any damage that might have occurred during the move and report it immediately.
- Update Your Address: Notify the post office, banks, subscription services, and other relevant parties of your new address.
Additional Tips
- Hire Professionals: Consider hiring a professional moving company like Ocean Wave Moving to handle the heavy lifting and ensure a smooth transition.
- Use Technology: Utilize moving apps to keep track of your tasks, inventory, and important documents.
- Stay Positive: Moving can be stressful, but maintaining a positive attitude and staying organized can make the process more manageable.